Shipping & Service Guidelines
Shipping & Service Guidelines
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 15-45 business days (depended on country) from the date that it is placed.
Verification ➝ Processing ➝ Shipping ➝ Delivery
VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
PROCESSING
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
SHIPPING
Shipment takes time to arrive depended on country , please refer to the information below for various shipping times to international destinations.
DOMESTIC (US) DELIVERY
Some product will show this shipping method (recommended)
Enjoy Domestic (US) Delivery & 15-Day Easy Returns. Delivery in 5-10 days. The products you ordered are sent from a warehouse located in US. You will receive a tracking number within the first 2-3 days of ordering. During holiday season please allow up to 2 weeks for delivery due to high demand.
SHIPPING TO US / DE / UK / CA / AUS
Standard shipping with tracking number : Free
Please allow 30-45 days for delivery. We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 5-6 weeks for delivery due to high demand.
Express shipping with tracking number (shipping cost is depend on country)
Please allow 20-24 days for delivery. We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 4-5 weeks for delivery due to high demand.
INTERNATIONAL SHIPPING
Standard shipping with tracking number : Free
Please allow 35-60 days for delivery. We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 5-6 weeks for delivery due to high demand.
Express shipping with tracking number (shipping cost is depend on country)
Please allow 25-30 days for delivery. We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 4-5 weeks for delivery due to high demand.
Shipping times to the rest of world
When shipping within the all international countries, your order will arrive within these delivery estimates based on your location and selected shipping speed.
| Destination Country | Standard Shipping (business days) |
|---|---|
| Contiguous U.S. | 10 to 20 |
| Canada | 15 to 30 |
| United Kingdom | 15 to 30 |
| Europe | 20 to 40 (depended on country) |
| Brazil | 20 to 45 |
| Mexico | 20 to 45 |
Note: In many areas Saturday and Sunday delivery may be available. If weekend delivery is available to your destination, it will be specified on the product page and/or during checkout.
CUSTOMER SERVICES
- Any problem, please contact with our customer service first.
- Generally speaking, we will reply to your message within 24 hours.
- As the time difference, some reply will be about 6-10 hours delay.
NOT IN LOVE AFTER 15 DAYS? RETURN IT!
- We can resend or refund to you if the product is defective or not as the description.
- We only afford the freight for the returned defective product.
- The returning freight will paid by you if it's returned by your personal reasons.
- All the returned products should be packed well and keep the original package.